Legal Notice

Effective Date: 10 November 2026

This Legal Notice applies to www.dovellianova.com, an online retail website operated under the business name KitchenGrid.

It provides information about the website operator, the nature of our online store, product descriptions, intellectual property, website use, and the legal framework relevant to our business.

By accessing or using this website, you acknowledge that you are responsible for using it in accordance with applicable laws and the policies published on the website.

1. Website Operator Information

Business Name: KitchenGrid

Business Address:
16 Carnarvon Street
Lang Lang, VIC 3984
Australia

Website: www.dovellianova.com

Customer Service Email: help@dovellianova.com

KitchenGrid is the business name displayed to customers through this online store. If the business is operated by a registered company, partnership, sole trader, or another legal entity under a different legal name, the relevant legal entity information should also be disclosed where required.

2. Purpose and Scope of the Website

KitchenGrid operates an online retail store focused on kitchen organisation and practical storage products.

Our product range includes seasoning jars and dish racks, together with other related kitchen organisation items that may be offered from time to time.

The website allows visitors to:

• Browse available products.

• Review product descriptions and photographs.

• Compare product specifications.

• Purchase items through the online checkout.

• Access store policies and customer support information.

• Submit product and order enquiries.

Website information is provided primarily for general shopping and product-reference purposes.

3. Product Information and Accuracy

We make reasonable efforts to ensure that the information displayed on our website is accurate, useful, and current.

Product listings may contain:

• Product names and descriptions.

• Dimensions and capacity information.

• Materials and finish details.

• Product photographs.

• Assembly instructions.

• Storage and maintenance recommendations.

• Product features and intended uses.

Customers should review the relevant product information before making a purchase.

For seasoning jars, customers should pay attention to capacity, dimensions, lid design, material, and cleaning instructions.

For dish racks, customers should consider the dimensions, assembly requirements, drainage arrangement, load capacity, and available kitchen space.

We do not intend to make misleading representations about the features, quality, durability, or suitability of products.

4. Product Safety and Proper Use

Kitchen storage products should be used in accordance with their design and product-specific instructions.

Seasoning jars may be made from different materials, such as glass, ceramic, or other materials. Their handling, temperature tolerance, and cleaning requirements may therefore differ.

Dish racks may also vary in construction, coating, drainage design, and weight capacity.

Customers should:

• Follow all supplied assembly and usage instructions.

• Check product dimensions before installation or placement.

• Avoid exceeding any stated load capacity.

• Handle fragile containers with care.

• Keep products away from unsuitable heat sources.

• Follow the stated cleaning and maintenance instructions.

• Stop using any item that is damaged or unsafe.

Do not assume that every product is dishwasher-safe, microwave-safe, rust-proof, food-safe, or suitable for a particular chemical or cleaning method unless the relevant product information expressly supports that claim.

Nothing in this section limits any consumer rights or product safety protections that cannot legally be excluded.

5. Product Photographs and Visual Presentation

Product photographs are provided to help customers understand the appearance and design of the products offered.

Actual appearance may vary slightly because of lighting, photography conditions, display settings, and differences between screens.

Such variations do not remove a customer's rights where the supplied product materially differs from its description or fails to meet an applicable consumer guarantee.

6. Intellectual Property

Unless otherwise stated, the content published on this website belongs to KitchenGrid or is used with appropriate permission.

Protected materials may include:

• Business names and logos.

• Website text and written descriptions.

• Product photographs and graphics.

• Page designs and layouts.

• Marketing materials.

• Original website content.

Visitors may access and view these materials for personal, non-commercial shopping purposes.

Without prior written permission, you must not reproduce, distribute, modify, publish, commercially exploit, or otherwise misuse protected website materials, except where applicable law permits.

7. Third-Party Links and Services

Our website may include links or integrations involving independent third-party services, such as:

• Payment providers.

• Delivery and tracking services.

• E-commerce platforms.

• Social media platforms.

• Website analytics providers.

• Other external websites.

These services may operate under separate terms, privacy policies, and security arrangements.

KitchenGrid does not control every aspect of independent third-party websites and is not responsible for their content or privacy practices to the extent permitted by law.

The presence of an external link does not necessarily indicate endorsement of that website or its products.

8. Website Availability and Technical Limitations

We aim to maintain a reliable and accessible online shopping environment.

However, we cannot guarantee that the website will always be available without interruption or technical errors.

Access may occasionally be affected by:

• Scheduled maintenance.

• Software updates.

• Hosting or network problems.

• Security incidents.

• Technical faults.

• Events outside our reasonable control.

We may modify, suspend, or discontinue certain website features where reasonably necessary, subject to applicable law and any existing obligations to customers.

9. Privacy and Personal Information

Personal information collected through this website is handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

Customers should review the Privacy Policy to understand how personal information may be collected, used, stored, disclosed, and protected.

Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply to our business, we will handle personal information in accordance with those requirements.

10. Australian Consumer Law

KitchenGrid recognises the consumer protections provided by the Australian Consumer Law, contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

These protections may include consumer guarantees relating to:

• Acceptable quality.

• Fitness for disclosed purposes.

• Correspondence with product descriptions.

• Matching samples or demonstrations.

• Other statutory consumer protections.

If a product does not meet an applicable consumer guarantee, customers may be entitled to a repair, replacement, refund, or other remedy depending on the circumstances.

Nothing in this Legal Notice, our Terms of Service, or any other website policy is intended to exclude, restrict, or modify a consumer right that cannot legally be excluded.

11. Applicable Legislation

Depending on the nature of our business and the circumstances of a transaction, our website and retail activities may be subject to Australian federal and Victorian laws, including:

• Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law.

• Privacy Act 1988 (Cth), where applicable.

• Spam Act 2003 (Cth), where applicable to commercial electronic messages.

• Electronic Transactions (Victoria) Act 2000 (Vic), where applicable.

• Applicable Victorian fair trading and consumer protection laws.

• Relevant Australian product safety requirements.

The application of particular legislation depends on the business structure, activities, and circumstances involved.

12. Governing Law and Jurisdiction

To the extent permitted by law, this Legal Notice and matters relating to the operation of this website are governed by the laws of Victoria and the applicable laws of the Commonwealth of Australia.

Any dispute will be handled by a court or tribunal with appropriate jurisdiction, subject to mandatory consumer rights and applicable law.

Nothing in this section prevents consumers from exercising rights or bringing claims in a forum where applicable law permits or requires them to do so.

13. Relationship with Other Website Policies

This Legal Notice should be read together with the other policies published on our website:

• Return and Refund Policy.

• Privacy Policy.

• Terms of Service.

• Shipping Policy.

• Contact Information.

Where a website policy conflicts with a mandatory legal requirement, the legal requirement will prevail to the extent of the inconsistency.

14. Updates to This Legal Notice

We may revise this Legal Notice to reflect changes in our business, website operation, product range, service providers, or legal obligations.

The latest version will be published on our website with an updated effective date.

Visitors are encouraged to review this page periodically.

15. Legal and General Enquiries

For questions about this Legal Notice, website operation, or business information, please contact:

KitchenGrid
16 Carnarvon Street
Lang Lang, VIC 3984
Australia

Email: help@dovellianova.com
Website: www.dovellianova.com